Matter out of place, aka MOOP, is a fact of urban life
Some of the MOOP comes from inevitable decay of our public spaces due to weather & usage (eg potholes), but some if also due to other is due to anti-social behavior (eg noise, graffiti).
Improving our common areas is in everyone's best interest, and is no one's responsibility. Similar to the environment at large, our cities are suffering from the Tragedy of the Commons.
Current Solutions Have Room For Improvement
Co-production systems like 311 rely on collaboration between citizens and local governments to ensure that the needs of the people are met. By crowd sourcing information, and involving citizens in the decision-making process, local governments can create effective solutions that are tailored to the needs of their constituents.
The technology used by 311 went through a boom of innovation in the early 2010s, but have largely stumbled to adopt latest in web, mobile and data technologies.
Existing challenges in 311
MOOP was created to...
- Increase transparency and help urban constituents make informed decisions, and see progress which promotes collaboration.
- Evaluate if AI* has the potential to disrupt & dramatically improve Co-Production/311.
- Be a for-profit business, and has since evolved into an open "passion" project
* specifically; Computer Vision and Natural Language Processing
Where should I go from here?
See recent tweets from SF's 311 office on Twitter
Chat with MOOP on Twitter